7 Ways To Handle Crisis As A Product Maintenance Manager

Hey Friends

Facing a crisis over a product you’re supposed to handle or maintain? 🧨

The first rule of crisis management is you panic first. The second rule of crisis management is you panic first. The third: you panic first.

The fix is always the same: stay calm. First, stay calm. Then, stay calm. Then, stay calm. But people forget the first part.

When panic wears down, the fix usually involves two things.